From Booking to Bliss: How Concierge Services Elevate Client Experiences

In today’s competitive travel landscape, differentiation is key. Travel advisors are constantly seeking ways to provide added value, exclusive experiences, and personalized service to stand out from the crowd.

The luxury travel sector is experiencing unprecedented growth, largely driven by a rising number of high-net-worth individuals and affluent millennials seeking personalized, authentic, and immersive experiences.

In particular, the luxury travel concierge services market is expected to reach a valuation of around $2.6 million by 2033, boasting a 7.1% CAGR during the forecast period (2023-2033).

Therefore, your ability to offer personalized, exclusive experiences will set you apart. The Luxury Collection offers concierge services, powered by Bedsonline+, which enable you to provide VIP treatment effortlessly, enhance client satisfaction, and increase your revenue stream, all while reinforcing your reputation as a trusted travel advisor.

Concierge Services: easily deliver high-touch experiences

...and stand out in today’s competitive market.

At their core, concierge services are a personalized support system designed to elevate a traveler’s experience by handling special requests and exclusive arrangements.

Think of them as a dedicated travel assistant: a trusted partner who goes beyond the standard booking to craft truly bespoke experiences. From securing hard-to-get reservations at top restaurants to arranging private tours, or even sourcing rare tickets for sold-out events, concierge services are all about transforming ordinary trips into extraordinary journeys.

The Luxury Collection: Concierge services at your fingertips

The concierge services offered as part of The Luxury Collection provide a seamless solution for managing those extra touches that turn a good trip into an unforgettable adventure.

Here’s a quick glance at just a few of the benefits of booking via our Luxury Collection:

• Easy Access Through the Bedsonline+ Marketplace
  Browse and select from The Luxury Collection using the 'Luxury Collection' filter, within 'Top Product' on the Booking Engine, and discover a curated portfolio of 11,500 luxury hotels and resorts worldwide. Add high-end accommodations to your clients’ itineraries with just a few clicks.

   

• Personalized Concierge Services at Your Fingertips
  Whether it’s arranging private transfers, exclusive experiences, or special amenities, support is available before travel, during stay, and for post-trip requests, saving you time and elevating your service.

  And when around 70% of high-net-worth travelers prefer personalized experiences curated by trusted advisors who can curate bespoke experiences, this just emphasizes the importance of using specialized concierge services.

   

• Curated Experiences and VIP Treatment
  The Luxury Collection Concierge offers tailored local experiences, VIP amenities, and priority access that turn a standard booking into a high-end, immersive journey. It’s all designed to meet your clients’ desire for exclusivity and personalized service.

   

• No Extra Cost, Maximum Impact
  Best of all, these premium concierge services are included at no additional charge, allowing you to elevate your offerings without impacting your margins. It’s a win-win: satisfied clients and a more competitive, high-touch service.

How to Get Started with Bedsonline+

Integrating The Luxury Collection's concierge services into your offerings is straightforward with Bedsonline+. Simply access the Booking Engine, use the ‘Luxury Collection’ filter, and leverage the concierge to personalize your clients’ stays.

Using Bedsonline+’s The Luxury Collection and activating the included concierge services gives you a powerful tool to deliver exceptional, personalized travel experiences effortlessly. And when it comes to actually leveraging these concierge services, it’s as easy as:

1. Search: log in using your Bedsonline+ credentials, search for your client’s destination or hotel, and select ‘Luxury Collection’ from the filter options.
2. Book and activate: Once you’ve chosen, and booked, the perfect property, check your inbox for a confirmation email with concierge contact details. Then, contact the concierge with your booking reference and client requests. A confirmation email will be sent to confirm that benefits are secured before arrival.
3. Deliver the Benefits!

What are those benefits, you ask?

For Advisors:

• 24/7 pre-stay travel concierge.
• Customised experiences upon request.
• Extra commission earned on every additional booked component.

For your Clients:

• 24/7 in-destination concierge.
• Exclusive welcome amenities.
• Late check-out until 2 PM (subject to availability).

As a preferred partner for travel advisors, Bedsonline+ provides a comprehensive marketplace that makes booking luxury properties and arranging personalized experiences straightforward and efficient.

Not a partner with Bedsonline+ yet? Simply register your travel agency for free today to get started:

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Unlock the Power of Luxury Properties and Concierge Services

So how exactly do concierge services help you level-up your booking success?

Here are even more key reasons why you should be making the most of concierge services for luxury travelers in today’s travel booking landscape:

Elevate Client Satisfaction and Loyalty

Personalized service is at the heart of luxury travel. Concierge services offer your clients VIP amenities, priority access, and curated local experiences that create unforgettable stays, ensuring every detail is tailored to your clients’ preferences.

This level of personalized attention not only delights clients but also encourages repeat bookings. It was recently found that 65% of affluent travelers are more likely to book with an advisor who can provide exclusive, personalized services, while 96% of ultra-luxury travelers believe advisors are the best way to create these personalized experiences.

Price is a less significant factor for this segment of travelers, so offering deeply personal trips is a much more effective way of turning these travelers into repeat customers, by positioning you as a trusted advisor capable of delivering beyond expectations.

Stand Out from the Competition

A luxury travel concierge lets you stand out by offering more than just a room; you can provide a comprehensive luxury experience that includes personalized planning, priority access, and tailored local experiences. This added value can be a decisive factor for clients choosing between multiple options.

In fact, it’s estimated that 78% of luxury travelers are willing to pay a premium for personalized service, making the concierge an essential tool in your arsenal.

Easy Access and Seamless Booking

Using the ‘Luxury Collection’ filter in our powerful online travel booking engine, the Bedsonline+ Booking Engine, you can effortlessly search for, select, and book luxury properties that are part of the Luxury Collection, ensuring a smooth experience for both you and your clients.

This integration simplifies the booking process, saving you time and enabling you to focus on delivering exceptional service. Plus, since the Luxury Collection offers concierge services at no extra cost, you can offer these premium benefits without impacting your margins.

Maximize Revenue and Commission Opportunities

Another significant benefit is the potential for increased revenue. The Luxury Collection offers opportunities for upselling additional services, such as private transfers, spa treatments, or bespoke excursions. Many of these services can be booked directly through the concierge, with commissions earned on each booking. By promoting and booking through the Luxury Collection, you can enhance your earnings while providing clients with a truly memorable experience.

Ready to Elevate Your Business?

The luxury travel market is thriving, and your ability to offer both curated luxury accommodations and personalized concierge services will set you apart. By utilizing The Luxury Collection available via Bedsonline+, you can create memorable, high-value experiences that foster client loyalty and increase your revenue streams.

Don’t miss out on the opportunity to elevate your offerings. Start booking luxury properties and concierge services today through Bedsonline+, and deliver unforgettable experiences that keep clients coming back.

Discover more about The Luxury Collection and the available concierge services here.

Not one of our valuable partners? Register your travel agency for free today to get started!

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