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PRIVACY POLICY

General information on the website owner

This website belongs to BEDS ON LINE, S.L.U. (hereinafter referred to as BEDSONLINE), a business founded pursuant to Spanish legislation, with registered address at Complejo Mirall Balear, Camí de Son Fangos, 100, Torre A, 5ª Planta, 3A-4A, 07007 Palma de Mallorca, Spain, and with tax code B-28931681 and registered with the Companies Registry of Majorca on page PM-37642, volume 1825, folio 157.
BEDSONLINE is recognised as a travel agency and holds the appropriate qualification/licence, with number BAL 449 M/D issued by the Balearic Islands Government Ministry of Tourism (Spain).

BEDSONLINE forms part of Hotelbeds.

We at BEDSONLINE, are committed to protecting your privacy. This Privacy Policy applies to discover.bedsonline.com. This Privacy Policy governs our data collection, processing and usage practices. It also describes your choices regarding use, access and correction of your personal information. By using discover.bedsonline.com or the Subscription Service, you consent to the data practices described in this Privacy Policy. If you do not agree with the data practices described in this Privacy Policy, you should not use the Website or the Subscription Service. 
We periodically update this Privacy Policy. If you subscribe to the Subscription Service, then you will receive notice when this Privacy Policy is modified. The notice will be delivered (by email). We encourage you to review this Privacy Policy periodically.

Information We Collect 

When You Visit our Website

You are free to explore the Website without providing any information about yourself. When you visit the Website or register for the Subscription Service, we request that you provide Personal Information about yourself, and we collect Navigational Information. 
"Personal Information"
This refers to any information that you voluntarily submit to us and that identifies you personally, including contact information, such as your name, e-mail address, company name, address, phone number, and other information about yourself or your business. Personal Information can also include information about any transactions, both free and paid, that you enter into on the Websites, and information about you that is available on the internet, such as from Facebook, LinkedIn, Twitter and Google, or publicly available information that we acquire from service providers.

 "Navigational Information"

This refers to information about your computer and your visits to this website such as your IP address, geographical location, browser type, referral source, length of visit and pages viewed. Please see the "Navigation Information" section below.

Information about Children

The Website is not intended for or targeted at children under 13, and we do not knowingly or intentionally collect information about children under 13. If you believe that we have collected information about a child under 13, please contact us at dataprotection@hotelbeds.com, so that we may delete the information.

How We Use Information We Collect

Compliance with Our Privacy Policy

We use the information we collect only in compliance with this Privacy Policy. Customers who subscribe to our Subscription Services are obligated through our agreements with them to comply with this Privacy Policy.

We Never Sell Personal Information

We will never sell your Personal Information to any third party. 

Use of Personal Information

In addition to the uses identified elsewhere in this Privacy Policy, we may use your Personal Information to: (a) improve your browsing experience by personalizing the Websites and to improve the Subscription Service; (b) send information to you which we think may be of interest to you by post, email, or other means; (c) send you marketing communications relating to our business or the businesses of carefully-selected third parties which we think may be of interest to you, and (d) provide other companies with statistical information about our users -- but this information will not be used to identify any individual user. We may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, we do not transfer your unique Personal Information to the third party. In addition, we may share data with trusted partners to contact you based on your request to receive such communications, help us perform statistical analysis, or provide customer support. Such third parties are prohibited from using your Personal Information except for these purposes, and they are required to maintain the confidentiality of your information.

Use of Navigational Information

We use Navigational Information to operate and improve the Website and the Subscription Service. We may also use Navigational Information alone or in combination with Personal Information to provide you with personalized information about BEDSONLINE. 

Customer Testimonials and Comments

We post customer testimonials and comments on our Websites, which may contain Personal Information. We obtain each customer's consent via email prior to posting the customer's name and testimonial.

Security of your Personal Information

We use a variety of security technologies and procedures to help protect your Personal Information from unauthorized access, use or disclosure. We secure the Personal Information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When sensitive Personal Information, such as (geo-location data) is collected on our Website and/or transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol. 
If you have any questions about the security of your Personal Information, you can contact us at dataprotection@hotelbeds.com.

Social Media Features

Our Websites include Social Media Features, such as the Facebook Like button and Widgets, such as the Share This button or interactive mini-programs that run on our sites. These features may collect your IP address, which page you are visiting on our sites, and may set a cookie to enable the feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Websites. This Privacy Policy does not apply to these features.  Your interactions with these features are governed by the privacy policy and other policies of the companies providing them.

External Websites

Our Websites provide links to other websites. We do not control, and are not responsible for, the content or practices of these other websites. Our provision of such links does not constitute our endorsement of these other websites, their content, their owners, or their practices. This Privacy Policy does not apply to these other websites, which are subject to any privacy and other policies they may have.

International Transfer of Information

To facilitate our global operations, we may transfer and access Personal Information from around the world, including the United States. This Privacy Policy shall apply even if we transfer Personal Information to other countries.

Navigational Information    

5.1. Cookies

BEDSONLINE and its use cookies or similar technologies to analyze trends, administer the website, track users’ movements around the website, and to gather demographic information about our user base as a whole.
We use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web server. Cookies are not used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a Web server in the domain that issued the cookie to you. One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize pages on our Websites, or register for the Subscription Service, a cookie helps us to recall your specific information on subsequent visits. When you return to the same Website, the information you previously provided can be retrieved, so you can easily use the customized features.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Hotel beds Subscription Service or Websites you visit. Bedsonline keeps track of the Websites and pages you visit within Bedsonline, in order to determine what portion of the Bedsonline Website or Subscription Service is the most popular or most used. This data is used to deliver customized content and promotions within the Hotel beds Website and Subscription Service to customers whose behavior indicates that they are interested in a particular subject area.

Log Files    

We may collect demographic information, such as your ZIP code, age, gender, preferences, interests and favorites using log files that are not associated with your name or other personal information. There is also information about your computer hardware and software that is automatically collected by us. This information can include: your IP address, browser type, domain names, internet service provider (ISP), the files viewed on our site (e.g., HTML pages, graphics, etc.), operating system, clickstream data, access times and referring website addresses. This information is used by Bedsonline for the operation of the Subscription Service, to maintain quality of the Subscription Service, and to provide general statistics regarding use of the Bedsonline Website. For these purposes, we do link this automatically-collected data to Personal Information such as name, email address, address, and phone number.

Clear Gifs (Web Beacons/Web Bugs)    

We employ a software technology called clear gifs (a.k.a. Web Beacons/Web Bugs), that help us better manage the Website and Subscription Service by informing us what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users.  In contrast to cookies, which are stored on a user's computer hard drive, clear gifs are embedded invisibly on Web pages or in emails and are about the size of the period at the end of this sentence. We use clear gifs in our HTML-based emails to let us know which emails have been opened by recipients.  This allows us to gauge the effectiveness of certain communications and the effectiveness of our marketing campaigns. We tie the information gathered by clear gifs in emails to our customers' Personal Information. If you would like to opt-out of these emails, please see "Opting Out and Unsubscribing".

Third Party Tracking Technologies       

The use of cookies and web beacons by any tracking utility company is not covered by our Privacy Policy. We do not have access or control over these third party tracking technologies.

OUR COOKIES

Category / Type

Name of cookie

Purpose

Basic function of page

(session).

JSESSIONID

Stores your active session so that when you return you can continue with your booking process.

Basic function of page

(session).

AlteonP

A cookie that helps to distribute the pages that we show from our servers in an efficient way.

 

Basic function of page

(session).

 

siteCode

Determines the name of the Whitelabel used when the user browses using a Whitelabel sub/domain.

THIRD PARTY COOKIES

 

Category / Type

Name of cookie

Purpose

Analysis of website

Google/Tag Manager

These cookies are used to monitor the traffic of BEDSONLINE’s website. This helps us to understand how visitors use the site. It helps us to identify potential problems and to make BEDSONLINE’s website as easy to use as possible.

Analysis of website

Marketo

These cookies are used to monitor the traffic of BEDSONLINE’s website. This helps us to understand how visitors use the site. It helps us to identify potential problems and to make BEDSONLINE’s website as easy to use as possible.

 

Video streaming

Vzaar

 

These cookies are used to monitor the use of the video (number of plays; unique visitors). It will record preferred volume, whether subtitles are enabled and whether it's the first use of a vzaar player. It may also contain an approximation of the user's available bandwidth. https://vzaar.com/help/kb/video-players/cookies-and-the-vzaar-player

 

 

Some of our websites and emails with HTML format may use markers and/or cookies to compile statistics regarding the usage of BEDSONLINE. One web marker is an image placed in the message to inform BEDSONLINE that said message has been viewed, with the sole purpose of compiling usage statistics.

Opting Out and Unsubscribing 

Reviewing, Correcting and Removing Your Personal Information

Upon request Bedsonline will provide you with information about whether we hold any of your Personal Information. If you provide us with your Personal Information, you have the following rights with respect to that information:

  • To review the user information that you have supplied to us 
  • To request that we correct any errors, outdated information, or omissions in user information that you have supplied to us 
  • To request that your user information not be used to contact you 
  • To request that your user information be removed from any solicitation list that we use 
  • To request that your user information be deleted from our records
  • To opt out of being solicited by bedsonline or third parties 

To exercise any of these rights, please contact us at dataprotection@hotelbeds.com or by mail to address at Complejo Mirall Balear, Camí de Son Fangos, 100, Torre A, 5ª Planta, 3A-4A, 07007 Palma de Mallorca, Spain, and Attention: Privacy. We will respond to your request to change, correct, or delete your information within a reasonable timeframe and notify you of the action we have taken.

To Unsubscribe From Our Communications

You may unsubscribe from our marketing communications by clicking on the "unsubscribe" link located on the bottom of our e-mails, or by sending us email us at dataprotection@hotelbeds.com, or by sending us postal mail to Bedsonline, address, Complejo Mirall Balear, Camí de Son Fangos, 100, Torre A, 5ª Planta, 3A-4A, 07007 Palma de Mallorca, Spain, and Attention: Privacy. Customers cannot opt out of receiving transactional emails related to their account with us or the Subscription Service.