There are many crucial steps to ensuring that your clients have the best experience possible booking and travelling with you as their dedicated agent, and the post-booking stages are certainly some of them! This is a critical time when you can effectively build customer relationships, increase customer loyalty - to encourage return business - and gain valuable feedback from real clients.

Our travel agent’s checklist: post-booking, is a quick reference guide offering helpful pointers on:   

• The importance of tracking commission (and how our Booking Engine helps)
• Post-trip communication and the benefits
• What to include in a follow-up
• Initial tips on gathering honest feedback

We think that it’s critical that you make the pre-booking stages as relevant, accurate and engaging as possible to make sure travellers cannot say no to your proposals. 

And as a dedicated travel partner we’re here to make your life as a travel agent easier in any way possible, whether that’s offering a vast global portfolio to meet all your clients’ needs or valuable insights informed by thousands of real bookings from all our happy agents, and much, much more.