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A travel agent’s definitive guide to capturing new customers
The ideal strategy for every travel expert, is a perfect blend of online and offline.
You’ll discover practical tips and techniques in our eBook as we walk you through the stages in your client’s journey - from acquisition to sales and customer retention. We’ll explore all the various online and offline touchpoints at each stage, so you get the most out of them - even as they overlap and link into each other.
You’ll also get useful insights such as:
• How to gain new customers via social media
• What content should you be sharing online?
• Understanding SEO before you bring in the experts
• Tips to make a sale without sounding like a pushy salesman
• How to convert customers into loyal ones that keep coming back