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2. BOOKING SITE ESSENTIAL KNOWLEDGE
✈️ Make a booking
Learn the all-important basics with this short video on how to make your first booking with Bedsonline!
Watch the short introductory video here.
Ready to make your first booking? Use this step-by-step walkthrough to guide you through this crucial part of our booking platform.
✈️ Managing your bookings
From making a booking, understanding your supplier reconfirmation numbers, to modifying or cancelling your bookings, this section covers the essential knowledge you need when working with us. Plus, you’ll also find access to our Reservations Help Desk.
Access your booking platform and help desk here.
For a more in-depth look at how you can manage your bookings 100% online, see our Introduction To Self-Managing Your Bookings guide! You’ll get step-by-step information on how to modify, manage and cancel your bookings using our suite of self-service tools.
Download our guide to Self-Managing Your Bookings here.
✈️ Send a quote
With our Booking Engine you can easily create quotes and send them to your clients! When your clients are ready to book, you can simply retrieve the quote from your ‘Quotes’ section in our Booking Engine, and proceed with the booking.
Use our handy walkthrough and learn how to create quotes here.
✈️ Save time making a booking and create a Favorites List
With our ‘Favorite’ function, you can get quick and easy access to your most-booked hotels! Simply click the ‘heart’ icon next to the hotel listing of your choice, and it will be automatically added to your list of favorites.
From here, you can also compare accommodation options to easily create your clients’ perfect trip.
Use our walkthrough to learn how to create a favorite list.
✈️ Passenger details: Agency reference
The Agency Reference field is a mandatory field, but it’s there for you to keep track of your different clients. We could add the passenger names, or perhaps the event – “Jones anniversary trip”, “Fernandez Wedding”. This field is required to be filled in and cannot be left empty. You can search for bookings using this field after the booking has been completed. Please note that whatever you enter in this field will be shown on the client’s booking documentation, as well as the receipt and invoice.
✈️ Adding users/Logging in
We encourage every advisor in the agency to have a personal log-in for Bedsonline. New users can be added directly on the website by a manager set-up under an Admin profile, or they are welcome to register on the website.
Click here to Register Now.
Ask your Account Manager for an Admin profile if you don’t have one already.
To learn how to set up and edit users on your Bedsonline account, access our guide to Creating A New User Online here.