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Ask any successful business owner or leader what is the key to their success and, without being honest, almost everyone will tell you they owe it to their team.
In the competitive battle between travel agents and OTA (online travel agencies), keeping your team motivated will be more important than ever.
The resulting combination of energy, knowledge and skills of a motivated group of people will have the strength to help your company achieve its goals much faster.
Try these 9 simple ways to keep your team members motivated and giving the best of themselves.
1. HELP THEM UNDERSTAND THEIR OWN VALUE
Tourism professionals provide the experience that for clients is so difficult to acquire when it comes to exploring the different travel options that are presented online, especially when they do it alone. Here lies the essential point of its value.
That should be the main information of all your messages: the knowledge and the level they possess is not online.
By understanding this, the members of your team will have a greater sense of their own importance and will carry out their work with duty and pride.
2. PROPORTION THEM A PLEASANT PLACE OF WORK
This may seem obvious, but you would be surprised to know how many companies consider this not important.
Everyone wants to work in a clean and stimulating environment, if the members of their team work in a place that makes them feel good, this will be reflected in their interactions with customers.
It is not necessary that you spend a lot of money to make an office a more pleasant place, since simple things like offering free tea and coffee can make a big difference.
3. BE HONEST AND COMMUNICATE WITH THEM
Honesty is an honorable quality in any person, especially in a leader. If you are honest with your team about the problems you may face, it will give them a more humane image and they will be more likely to want to work with you to solve those problems. Also, they may pass on new ideas that you have not thought about. It is not necessary that you have the answers for everything!
When a company for a moment of changes, such as those involving the implementation of a strategy more focused on the digital, it is natural that some of the members of your team become anxious, especially if this is outside your comfort zone in terms of experience and knowledge. Therefore, it is essential that you clearly communicate the reason for each change and what it will mean for them. This must always be carried out in a positive way, which will help to alleviate the anxiety of its employees and to be excited about the future.
4. ESTABLISH CLEAR GOALS
When people do not know what their goals and priorities are, precious time can be lost. The teams must be constantly updated with respect to what their goals are, both individually, at the team level and at the company level. In this way, your collaborators will feel that they are an integral part of the general panorama of the company and will understand what the value of their own contribution is.
5. PROMOTE CREATIVITY
You will never know what hidden talents are inside your team if you do not find out. Hold regular meetings with your team to get your vision on how to do things differently. This could be particularly important if your company is embarking on a new incoming marketing strategy. Your team's ideas about blogs, videos and interesting social tools will provide some freshness and your team will stay motivated.
6. PROVIDE PERSONAL GROWTH OPPORTUNITIES
The members of your team will be more valuable to you and to themselves, if they have the opportunity to acquire new skills and knowledge. Provide your team members with the training they need to advance their careers and gain more knowledge. Bedsonline regularly provides training on the latest products and destinations for its customers.
7. DO NOT PUNISH THE ERRORS
We all make mistakes. It is part of being human. The key lies in learning valuable lessons from these mistakes so that we do not commit them again. When members of your team make honest mistakes, do not punish them. Instead, explain where they were wrong, how they could have done things differently, and encourage them to try again.
8. DO NOT MAKE A MICROGESTION
Nobody likes to have someone over their shoulder watching every decision they make. Give your team clear objectives (see point 4, above) and then inform them of the best way to achieve them.
9. PROMOTE FUN
By nature, work can be stressful and exhausting. There is no better way to create links with your team than to provide the opportunity to relax and have fun together. Regularly organize activities outside the workplace, such as bowling or paintball games, and you will be surprised how much your team's performance increases.