Although it has been a very difficult year for the industry, Bedsonline has always stood by you with the resources and support to help ease your worries through the pandemic.

Over the past few months, we have released many initiatives including a dedicated COVID-19 page informing you of destination updates and how to handle booking changes, a WhatsApp and Facebook Messenger service to stay connected with you, and The Compass – intelligence to help you get back on track with travel recovery. We also know that the safety and well-being of your customers is of utmost importance, hence we created Safe2Stay: a label for you to easily identify each services’ prevention measures and official certifications to fight against COVID-19.

Not forgetting, the continued support from our Key Account Managers who have worked hard to provide a smooth experience to all agents.

We at Bedsonline could stay motivated and driven to provide the best experience thanks to you – the agents who tide through this period with us. We wholeheartedly appreciate your patience and support. To thank these special agents, our KAMs will be nominating you too!

If you think we’ve done well, let us know! It would make our day to receive a nomination, or you could send your feedback directly to your KAM to show your appreciation. Here’s sharing one we received recently for our KAM, Teena:

“Teena, I think I actually love you haha. You have helped me out so much over this period and I just want you to know it has been greatly appreciated! You're one of the greats x”
- Jessica Carter, Flight Centre Travel Group

You can visit the Travel Daily Awards page for more information and submit your nominations.